Terms and Conditions
Welcome to Zoon Loyalty
Zoön Loyalty LLC provides innovative platforms aimed at enhancing customer and employee engagement through our Employee Engagement Platform and Consumer Loyalty Platform. These Terms and Conditions govern the access and use of our services for both clients and end consumers who participate in loyalty programs.
Acceptance of Terms
By accessing or using any part of the Zoön Loyalty platforms, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you must not use our services.
Modification of Terms
Zoön Loyalty reserves the right to modify these terms at any time. We will notify you at least 30 days before any such changes take effect, which will require your active consent. Continued use of the platform after any such changes shall constitute your consent to such changes.
Pricing
Prices for using Zoön Loyalty platforms are set at the time of your subscription and are guaranteed not to increase for the duration of your initial term. Any changes to the pricing will be communicated to you with at least 30 days’ notice and will only take effect after your current subscription period ends.
License and Use
You are granted a non-exclusive, non-transferable, revocable license to access and use the Zoön Loyalty platforms strictly in accordance with these terms. You may not:
• Modify, copy, or create derivative works from the platform.
• Rent, lease, loan, sell, or distribute platform content externally.
• Use the platform for any unlawful purpose.
Consumer Participation in Loyalty Programs
• Eligibility and Registration: Consumers are eligible to participate in loyalty programs offered by Zoön Loyalty’s clients when they accept an invitation from a client and register through the platform.
• Participation Terms: Consumers must agree to the specific terms set forth by the client managing the loyalty program, which outline how benefits are earned and redeemed.
User Responsibilities
Users must:
• Use the platform only for its intended purposes.
• Ensure data accuracy and update their information as necessary.
• Comply with all applicable laws and regulations.
Prohibited Uses
The platform may not be used for unauthorized data collection or breach of privacy, disrupting or damaging platform operations, engaging in fraudulent or illegal activities.
Privacy Policy
Our Privacy Policy, which details how we handle your personal data, is an integral part of these terms.
Intellectual Property
All intellectual content on the platforms, including trademarks and service marks, is owned by Zoön Loyalty LLC and protected by law. Use of the platform does not transfer any IP rights to you.
Payments and Billing
• Payment Gateway: Zoön Loyalty uses Stripe as our payment gateway to process all financial transactions related to the subscription fees. Subscription fees are billed on a monthly basis and must be paid in full by the due date specified in the invoice.
• Failure to Pay: Failure to pay on time may result in the suspension or termination of services. We provide a grace period of 15 days post the due date, after which the services may be suspended until the outstanding payments are cleared.
Cancellation and Refunds
• Voluntary Cancellation by User: Services can be canceled at any time by emailing contact@zoonloyalty.io or directly through the Stripe payment interface, where consumers can manage their subscription preferences. Upon cancellation, access to services will terminate at the end of the current billing cycle, and any payments made are non-refundable.
• Cancellation by Zoön Loyalty: Zoön Loyalty reserves the right to terminate your access to the services for any breach of the terms in these Terms and Conditions, non-payment, or other significant breaches. We will provide notice of termination in such circumstances.
Limitations of Liability
Zoön Loyalty will not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the platform.
Dispute Resolution
Disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws applicable in the jurisdictions of our operations, including the United States.
Contact Us
For any questions or concerns about these Terms, please contact us at:
Email: contact@zoonloyalty.io
Address: Zoon Loyalty LLC, 848 Brickell Ave, Miami, FL 33131