Terms and Conditions
Welcome to Zoon Loyalty
Zoön Loyalty provides platforms and services aimed at improving customer and employee engagement. These Terms and Conditions govern your use of Zoön Loyalty’s services, including, but not limited to, the Employee Engagement Platform and Consumer Loyalty Platform (collectively referred to as “Zoön Loyalty platforms”).
By accessing Zoön Loyalty’s website, services, or receiving access through a provided link to a platform, you accept these Terms and Conditions. If you disagree with any part of these terms, you must immediately cease using our services.
If any conflict arises, the provisions of these Terms and Conditions will take precedence unless explicitly stated otherwise in a written agreement between Zoön Loyalty LLC and the client.
1. Cookies
Zoön Loyalty uses cookies to enhance user experience. By accessing Zoön Loyalty, you agree to the necessary cookies required for its operation. Cookies may also be used for analytical, marketing, and personalization purposes.
Users can manage optional cookies through browser settings; however, certain essential cookies are required to operate the platform effectively. Accepting required cookies may include third-party cookies used through integrated services.
2. License
Unless stated otherwise, Zoön Loyalty LLC owns the intellectual property rights to all content on the platform. All rights are reserved, and users may only access Zoön Loyalty content for personal or organizational use.
You must not:
• Republish or redistribute Zoön Loyalty materials.
• Sell, rent, or sublicense Zoön Loyalty materials.
• Modify, duplicate, or reproduce any proprietary content from Zoön Loyalty.
These restrictions are in effect as of the date of your access.
3. User-Generated Content and Comments
Certain areas of the Zoön Loyalty platform may allow users to post content or comments. Zoön Loyalty LLC does not pre-screen user-generated content and is not liable for any content posted by users.
Zoön Loyalty reserves the right to remove any content that is deemed offensive, defamatory, or non-compliant with these Terms. By posting, users warrant:
• The content does not infringe third-party rights.
• The content complies with all applicable laws.
• Zoön Loyalty is granted a non-exclusive, royalty-free license to use, modify, and display the content.
4. Prohibited Uses of the Platform
Users must use Zoön Loyalty’s platforms in compliance with all applicable laws and regulations. Misuse is strictly prohibited and includes:
1. Automated access using “bots,” “spiders,” or similar tools without explicit permission.
2. Actions compromising the platform’s integrity, such as hacking or introducing viruses.
3. Interfering with platform operations or placing excessive load on its infrastructure.
4. Collecting or storing personal user data without authorization.
5. Publishing false, misleading, or illegal content.
6. Impersonating others or misrepresenting affiliations.
7. Using the platform for activities deemed harmful, illegal, or unethical.
Any violation of this section may result in immediate suspension of access and further legal action.
5. Hyperlinks to Our Content
The following organizations may link to Zoön Loyalty without prior approval:
• Government agencies.
• Search engines.
• Accredited businesses, provided the link is non-deceptive and does not falsely imply endorsement.
Other organizations may request approval to link to Zoön Loyalty. Requests will be evaluated based on relevance, reputation, and alignment with Zoön Loyalty’s values.
6. Intellectual Property and Branding
Zoön Loyalty LLC retains all rights to its trademarks, logos, and brand elements. Users may not use these assets without prior written consent, except to identify Zoön Loyalty as a service provider in a non-deceptive manner.
Unauthorized use of Zoön Loyalty’s intellectual property may result in legal action.
We do not ensure that the information on this website is correct. We do not guarantee your integrity or accuracy, nor do we promise to guarantee that the website remain available or that the material on the site stay updated.
7. Payments and Billing
Payments for Zoön Loyalty services are governed by the subscription agreement and applicable laws. Late payments will accrue interest at the rate of 1.5% per month or the maximum permissible rate.
Invoices must be paid in full. Any disputes must be communicated within 30 days of invoice issuance. Zoön Loyalty reserves the right to suspend services for overdue payments.
8. Refunds and Cancellations
Zoön Loyalty does not issue refunds for unused subscription periods or cancellations. Users may cancel services at any time, and termination will take effect at the end of the billing cycle.
9. Confidentiality
Zoön Loyalty LLC and its users agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the use of services. Exceptions include:
• Information already in the public domain.
• Information required to be disclosed by law.
10. Privacy
Zoön Loyalty’s privacy policy governs how personal data is collected, stored, and processed. By using Zoön Loyalty services, users consent to the terms outlined in the privacy policy.
11. Limitation of Liability
To the fullest extent permitted by law, Zoön Loyalty LLC disclaims all liability for:
• Indirect or consequential damages.
• Loss of profits, revenue, or data.
Zoön Loyalty’s total liability is limited to the amount paid by the user for services during the three months preceding the claim.
12. Governing Law
These Terms are governed by the laws of the State of Florida, USA. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of courts located in Orange County, Florida.
However, in cases where a separate contract is signed between Zoön Loyalty LLC and a client, the terms of that contract may include conditions that are governed by a different jurisdiction or applicable law, as explicitly outlined in the respective agreement.
13. Additional Provisions
These Terms and Conditions are non-exclusive and may complement agreements signed between Zoön Loyalty LLC and its clients. They apply to all users of Zoön Loyalty’s platforms, whether accessed through direct web login or via an invitation link.
14. Changes to the Terms
Zoön Loyalty reserves the right to update these Terms at any time. Continued use of the platform signifies acceptance of the updated Terms.
16. Cancellation and Termination Policy
1. Voluntary Cancellation by the User
Users may cancel their access to Zoön Loyalty services at any time through the account management section on the platform. Upon cancellation, access to the platform will immediately cease unless otherwise stipulated in a separate agreement.
2. Non-Refundable Payments
All payments made prior to cancellation are non-refundable. Users will not receive credits or refunds for any unused portion of the subscription term.
3. Cancellation by Zoön Loyalty
Zoön Loyalty reserves the right to terminate services at its discretion, including but not limited to, cases of user non-compliance with these Terms, fraud, abuse, or other violations. In such cases, any fees paid will not be refunded.
4. Parallel Contracts
In cases where a separate contract is in place, the terms and conditions for cancellation and termination in that contract may supersede or complement the policies described herein. Users are advised to review both this document and any parallel agreements for complete information on cancellation rights and obligations.
5. Reactivation
If a user wishes to reactivate their account after cancellation, a new agreement or subscription must be initiated, subject to Zoön Loyalty’s approval.